SunPower Customer Information

Recent Developments

We understand that recent news about SunPower may have raised questions for our valued customers. At Eco Solar Hawaii, we remain committed to supporting you and ensuring you have access to accurate, up-to-date information.

Official SunPower Updates

For the most current information directly from SunPower, please refer to:

• SunPower Press Releases

We encourage you to check the SunPower Press Releases page regularly for the latest updates.

Frequently Asked Questions

1. Where can I find the latest information about SunPower?
   The most reliable source for SunPower updates is their official website and press releases.
2. Will my SunPower system continue to work?
   Yes, your SunPower solar system will continue to function as normal.
3. Who should I contact for system service or support?
   Support channels are currently being determined. We will update this information as soon as it becomes available.
4. What should I do about my warranty?
   Maxeon Solar Technologies will be taking over the SunPower warranty for solar panels. Enphase will be taking over the product warranty for inverters. For more information, please click on the links provided.
5. Should I be doing anything differently with my system?
   Continue to use and maintain your SunPower solar system as you have been. There’s no need to change your current practices.

Eco Solar Hawaii’s Commitment

At Eco Solar, we remain dedicated to supporting our customers through this transition. Our team is here to assist you with any questions or concerns you may have about your solar system.

Contact Information

• For Eco Solar Hawaii support, please visit our Service Request page
• SunPower Customer Care: 1-800-SUNPOWER (1-800-786-7693)

Updates

Last updated: Friday, September 27, 2024

We will continue to update this page as more information becomes available. Thank you for your patience and understanding during this time of transition.